Fairmont Château Laurier
4.4(6,9 K reviews)
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Located in the Lower Town neighborhood, Holiday Inn Express & Suites Downtown Ottawa East is a modern choice for visitors to Canada's capital. The hotel is particularly noted for its spacious and well-maintained rooms, which provide a comfortable base for longer stays. Guests can start their day with an extensive complimentary breakfast that includes fresh fruit, cereal, and a popular pancake machine. While the property offers amenities like a rooftop terrace and an outdoor pool, visitors should note that parking can sometimes involve a short walk to nearby public lots. The staff is frequently praised for their professionalism, making it a solid option for those in town for work or medical appointments.
Complimentary hot breakfast featuring a pancake machine.
Spacious and clean guest rooms with daily housekeeping.
Rooftop terrace and seasonal outdoor pool.
Professional and polite front desk staff.
Convenient location for medical travel and downtown business.
Holiday Inn Express & Suites Downtown Ottawa East is generally well-received, particularly for its clean and spacious accommodations. Many guests highlight the complimentary hot breakfast as a major perk, specifically mentioning the pancake machine and the variety of fresh options. The staff, including management, are often described as polite and professional, providing a welcoming atmosphere. However, parking is a significant point of frustration for some, with reports of limited basement space and being directed to off-site public lots. Some reviewers also noted that the surrounding neighborhood has a visible homeless population, which may be a consideration for those walking to nearby parking at night. Despite these logistical hurdles, the hotel remains a popular choice for its consistent room quality and value-added amenities.
