Best For
Business travelers and those seeking a central, historic stay with club-level perks.
As the first Ritz-Carlton in Asia, The Portman Ritz-Carlton, Shanghai holds a prestigious place in the city's hospitality history. Situated on the bustling Nanjing West Road, it places guests within walking distance of premier shopping, dining, and the Shanghai Conference Centre. While the building itself is historic, many rooms have undergone chic, modern renovations offering expansive views of the city skyline. Guests frequently praise the Club Lounge for its generous culinary offerings and the concierge team for going the extra mile. Whether visiting for business or leisure, the hotel provides a sophisticated base with a reputation for classic luxury and attentive care.
As the first Ritz-Carlton in Asia, The Portman Ritz-Carlton, Shanghai holds a prestigious place in the city's hospitality history. Situated on the bustling Nanjing West Road, it places guests within walking distance of premier shopping, dining, and the Shanghai Conference Centre. While the building itself is historic, many rooms have undergone chic, modern renovations offering expansive views of the city skyline. Guests frequently praise the Club Lounge for its generous culinary offerings and the concierge team for going the extra mile. Whether visiting for business or leisure, the hotel provides a sophisticated base with a reputation for classic luxury and attentive care.
Prime location on Nanjing West Road near major shopping.
Renovated rooms with modern decor and skyline views.
Exclusive Club Lounge featuring five daily food presentations.
Exceptional concierge service and attentive staff.
Spacious bathrooms and well-maintained facilities.
Business travelers and those seeking a central, historic stay with club-level perks.
Business, Tourists, Special Occasion
The Portman Ritz-Carlton, Shanghai is widely celebrated for its exceptional service and prime location on Nanjing West Road. Many guests highlight the helpfulness of the staff, specifically the concierge, who are noted for going the extra mile for guests. The property is historic, being the first Ritz-Carlton in Asia; while some reviewers find certain areas like bathrooms a bit dated, many rooms have been recently renovated to a chic, modern standard. The Club Lounge is a standout feature, with its five daily food presentations receiving significant praise for quality and variety. However, a minority of guests felt the breakfast service could be crowded and rushed during peak times, with some finding the selection weaker than expected for the brand. Overall, it remains a highly recommended choice for those valuing a central location and attentive, high-end service.